HOAs may want to welcome new homeowners to their neighborhood and make sure they have everything needed to get settled. One of the best ways to do this is by creating a welcome guide. By having this on hoa websites, it’s incredibly easy for new homeowners to find all of the information they might need as they get settled.
How to Access Documents and Bylaws
It should be easy for the new homeowner to access the documents and bylaws. The welcome guide should include a link to these so homeowners can check them on-the-go if needed and get answers to any questions they might have.
How to Pay Dues Easily
The welcome guide should include information about how to pay the HOA dues and how to make sure they’re paid in full and on time. It may also include a link to a payment portal to make paying the dues as easy as possible for new homeowners.
How to Get Answers to Questions
New homeowners will have a lot of questions, especially if they’ve never lived in the area or in an HOA before. The welcome guide can answer many of their questions and point out resources on the website where they can get more information that might be helpful.
How to Find Local Resources
New homeowners will need local resources, such as who to call to turn on electricity and water. The welcome guide can contain all of this information, and the website can be updated regularly to help homeowners find the information they need.
How to Fill Out the ARB Form
A new homeowner may need to fill out an ARB form right away or at some point in the near future. The website and welcome guide should have information on how to fill out the form and how long it will take to get a response. If the form can be submitted online, it can be even easier for new homeowners to request changes.
How to Know What’s Happening Soon
The welcome guide should point homeowners in the direction of the community event calendar on the website. This way, the homeowner can see what is happening soon and what they may want to do to meet their new neighbors. This can be a great way to welcome the new homeowners.
How to Know When the Meetings Are
New homeowners may want to be involved in the HOA meetings, so make sure that information is in the welcome guide and easily accessible on the website. This will help to encourage more participation and help homeowners if they’d like to meet in person to get answers to questions.
Other Information for Homeowners
The welcome guide can include links to other parts of the website that may have valuable information. This makes it easier for the homeowner to learn how to use the website to get all of the information they may need.
HOAs may want to put together a small guide to help new homeowners get settled and will want to include all of the information here. HOA websites are a great way to publish the welcome guide and to make sure the homeowners have everything needed while they move into the neighborhood.
